Over the last 18 months, the industry pivoted noticeably because of market demands. This shift reflects the reality of remaining relevant in a rapidly evolving market environment.

An important finding is highlighted by our reporting: what succeeded in the past often fails now or in the future.

Organizations that focus too much on specific tools and not enough on culture and capability often struggle the most.

What industry analysts failed to anticipate is the speed of change. Starting with early pilots, the industry has seen rapid scaling across the broader sector.

Key Insights

• New regulations are transforming the way that organizations handle operations.
• Traditional approaches about reliability require comprehensive reconsideration.
• Investment in capability building is likely to prove more important than chasing trendy technologies.